Return & Refund Policy

At Faberelin, we take pride in delivering high-quality products crafted with care. Please read our return and refund policy carefully before making a purchase.

Returns

We accept returns only in the following cases:

• The product received is damaged

• The product received is defective

• The product received is incorrect (wrong item/size)

To be eligible for a return:

• The issue must be reported within 24 hours of delivery

• The product must be unused, unworn, unwashed, and in its original condition

• Original packaging, tags, and invoice must be intact

To initiate a return, please contact us at: indiacontact.faberelin@gmail.com

Include your order ID and clear images/videos of the issue.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Items returned due to size, fit, color preference, or change of mind

• Products showing signs of use, washing, or damage after delivery

As our products are made-to-order / limited drops, we strongly recommend checking the size chart before placing an order.

Refunds

• Once your return request is approved and the product passes inspection, a refund or replacement will be processed.

• Refunds are issued to the original payment method used at checkout.

• The refund will be processed within 5–7 business days after approval.

• Shipping charges (if any) are non-refundable.

  Cancellations

  • Orders can be cancelled within 12 hours of placing the order, provided they have not been processed or shipped.

  • Once an order is shipped, it cannot be cancelled.

  • Orders can be cancelled within 12 hours of placing the order, provided they have not been processed or shipped.

  • Once an order is shipped, it cannot be cancelled.

   

  Cash on Delivery (COD) Orders

  • COD orders that are refused or returned without a valid reason may be restricted from future COD purchases.

  • We reserve the right to disable COD for customers with repeated failed deliveries.

• Contact Us

  For any questions regarding returns, refunds, or order issues, feel free to reach out to us: indiacontact.faberelin@gmail.com 

Final Note

Faberelin operates on a limited-drop and quality-first model. Each order is carefully processed to ensure the best experience for our customers. By placing an order, you agree to the terms outlined above.